Quentari Service Policy

1. Quentari Service Information

The cards below summarise the service categories and questions to confirm with Quentari before arranging work.

2. Home Cleaning Enquiries

If you have a concern about cleaning work, call Quentari and refer to the scope agreed for the service.

• Contact Quentari by phone to explain the concern.
• Quentari will discuss the matter and any next steps with you.
• Any additional visit or charge must be confirmed with you before it is arranged.

3. Repairs and Maintenance Enquiries

For repair or maintenance enquiries, discuss the scope and any applicable service terms with Quentari before confirming work.

• Any warranty terms must be confirmed in writing for the specific work.
• Contact Quentari if you have a concern about completed repair work.
• Manufacturer product warranties, if applicable, are separate from Quentari service terms.

4. Property and Liability

Ask Quentari about any applicable property protection and liability terms before confirming work.

For a property concern, call Quentari to discuss the matter and any applicable terms.

5. Appointment Timing

Discuss preferred dates and appointment timing with Quentari before confirming a service.

• Appointment dates and times are subject to availability and require direct confirmation.
• This website does not send booking, SMS or GPS tracking updates.
• Ask Quentari how appointment updates will be provided when your booking is confirmed.

6. Quotes

The homepage shows illustrative sample INR ranges only; these are not confirmed rates or a payable quote. Call Quentari to discuss your requirements and confirm the actual price.

• The on-page estimator displays illustrative sample ranges; it does not calculate a final price or submit information.
• Confirm the work scope, quote and any applicable charges with Quentari before work begins.

7. Raising a Service Concern

To discuss a concern about a service, call Quentari:

8. Service Conditions

The conditions for any specific service depend on the scope and terms confirmed with Quentari.

• Pre-existing Structural Wear: Normal aging, deep carpet stains that have dyed the fibers prior to service, etched glass, or permanent hard-water mineral corrosion that cannot be removed without resurfacing.
• Third-party work may affect an agreed service remedy; confirm the applicable terms with Quentari.
• Utility Outages: Inability to test plumbing or electrical fixtures due to pre-existing municipal utility shutoffs.
• Post-Service Contamination: Cleaned areas re-soiled by construction trades, severe indoor pets, or renovations occurring after the technician departed.